HomeCustomer Commitment

We take our commitments very seriously: We are dedicated to doing the right thing, and fostering trusting relationships with our partners. We take great strides to ensure your safety. Our goal is to provide a high level of performance and to raise our standards whenever and where ever possible. Therefore, we are committed to working with our partners to ensure that passengers receive the best service imaginable.

Welcome onboard German Airways!

We pledge to provide:

• Personal service
• Premium quality
• Maximum safety
• 100% flexibility
• Fast solutions
• Easy processing
• High convenience